Rick DeLisi is Co-Author of “Digital Customer Service” and “The Effortless Experience”. Rick works at Glia as a Lead Research Analyst.
Deliver a standout customer experience with the only contact center solution purpose-built for insurance companies. Glia elevates your financial services customer experience with our UIM platform.
J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
