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How a Data-Led Culture Transforms the Customer Journey

Sponsored by Alkami, and hosted by banking and fintech influencer, Jim Marous, FIsionaries™ shines a light on financial institutions (FIs) at the leading edge of digital transformation. The podcast features FIs sharing lessons learned from their digital transformation journeys as well as insights from fintech partners and other industry thought leaders.

Listen in as Matthew Teoli, VP of Digital Channels for Florida Credit Union and Jim Marous discuss how data can personalize banking services and drive customer or member engagement for improved results.

Featuring: Matthew Teoli, VP of Digital Channels for Florida Credit Union
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Jason MacDonald, SVP & Chief Information Officer, at Keesler Federal Credit Union
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Greg Barnes, Chief Operations Officer, Abigail Riesner, Manager of Digital Solutions at the Air Force FCU
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David Gorham, VP of Digital Solutions, Rebecca Forsberg, Director of Enterprise Application Support and Salinna Reel, Director of Digital Product Operations at Apple Federal Credit Union
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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.