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Author Spotlight

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Emily Fagan Financial Industry Writer and Strategist, Content Manager

Emily Fagan has nearly twenty years of experience in marketing and brand direction, after having earned a BFA from Rhode Island College, continued education credits and certifications focused on branding, digital marketing, content strategy and more.

Having held various management positions within the hospitality, retail, and fintech industries, Emily has earned a reputation for strengthening brands through strategic initiatives and creative approaches. Known for an exceptional skill set when developing and executing in a wide range of marketing disciplines (creative, digital, advertising, content curation, writing, ecommerce, public relations and social media). In her spare time, Emily also has a passion for creative writing, art, and helping small businesses build an online presence and grow market share.


J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.