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Celebrating 15 Years of Innovation: The Journey of Alkami Technology

Emily Fagan

Alkami serves America’s regional and community financial institutions by being a best-in-class digital banking solutions partner

As we celebrate Alkami Technology’s 15th anniversary, we reflect back on a journey marked by remarkable growth and innovation milestones. From its inception in 2009 by founder (and current Chief Strategy Officer) Stephen Bohanon and partners, Alkami has grown into a leading force in digital banking solutions, committed to providing outstanding user experiences powered by data. America’s regional and community banks and credit unions have come to rely on Alkami’s industry leading TechFin mindset to compete with the megabanks and neobanks, and win.

Here’s a look back at the key achievements that have defined our path to success:

 

Alkami’s proven history of transformation, a timeline which begins in 2009 showcasing the company’s major milestones across digital banking solutions.

 

  • 2009: The Beginning
      • Alkami Technology was founded in 2009, embarking on a mission to revolutionize digital banking solutions. From the outset, our vision was clear: to build a cutting-edge digital banking platform that would empower financial institutions and their users.
  • 2019:
      • A decade later, Alkami reached a significant milestone, boasting 10 million live users. This achievement underscored our commitment to delivering exceptional digital banking experiences and solidified our reputation as a trusted partner for financial institutions.

 

Alkami’s check, ACH NOC, ACH origination verification and ACH positive pay solutions give businesses control to monitor fraudulent transactions.

 

  • 2021:
      • The year 2021 was pivotal for Alkami and our customers, marked by several major accomplishments:
        • IPO: Alkami went public, opening a new chapter in our growth story and expanding our capabilities to innovate and serve our customers better.
        • Acquiring MK Decision allowed Alkami to enhance our platform with digital account opening solutions that accelerate account holder acquisition and streamline processes for financial institutions.

 

Alkami’s digital account opening solution streamlines the application process for deposit accounts.

 

  • 2022:
    • In 2022, Alkami continued to expand its data and marketing capabilities by acquiring Segmint. This acquisition brought an industry-leading insights and artificial intelligence platform into our fold, enabling financial institutions to leverage transaction data to segment users and deliver personalized messages and engagements through a multi-channel approach.
    • In 2022 we expanded our annual client conference into an industry-scale event called “Alkami Co:lab

 

 

  • 2023:

 

  • 2024:

 

Reflecting on 15 Years of Digital Banking Excellence

Alkami has lived and breathed digital banking since our inception 15 years ago, and now has strategically evolved to remain at the forefront of technology innovation and dynamic market demands. Today, we proudly support our financial institution in serving their more than 18 million active users by providing the primary digital banking sales and service platform for financial institutions.

Beyond our focus on building digital banking solutions for RCFIs to rival megabanks and neobanks, Alkami and our team members (known affectionately as Alkamists), have been busy supporting their local communities. Learn more about Alkami Cares Together (ACT) and the amazing national and community giveback work our Alkamists have achieved by visiting us on Instagram.

 

Alkami: Striving to be the best partner to our customers

Throughout our journey, the Alkami team has consistently prioritized technological advancements to enhance our platform for our customers and their end users. Our 5 key TechFin pillars of technology excellence were selected to reflect that commitment – Reliability, Quality, Efficiency, Performance and Scalability:

  • Cloud-Based Architecture: In 2018, we migrated our customers to a cloud-based architecture in AWS, providing uptime, redundancy, and scalability advantages without impacting our customers.
  • Innovation Through Customer Feedback: At Alkami Co:lab 2023, we introduced a Client Journey Wall to gather direct feedback from our customers. This is just one of the many avenues that we use to solicit real client feedback to incorporate rapidly into our strategic plans. Alkami continues to raise the bar of innovation within our digital banking platform in order to drive success for our customers.
  • Innovation Through Industry-Leading Partnerships: Through our collaborative partnership with AWS Application Modernization Lab (AML), we have initiated several modernization projects that allow us to transition to modern technologies that will improve the quality, performance and scalability of the Alkami platform.
  • Innovation Through Collaborative Involvement: In addition to executing on our strategic roadmap, an important part of Alkami’s engineering culture is to create the dedicated time and space for creative problem solving and innovation. Learn more about the 2024 TechFin Hackathon which took place at Alkami Co:lab.

We understand that financial institutions need a partner who will help them grow and anticipate market demands. Alkami has a proven track record of migrating customers to the latest technological innovations without disrupting their business, embodying the rapid pace of technological change.

 

Looking Ahead

Alkami has always understood that as a software as a service (SaaS) leader, we must have the ability to transform and change, all while scaling and maintaining quality. Over the last 15 years, Alkami has navigated through multiple tech advancements, while remaining live, scalable and maintaining a trajectory of innovation through continuous investments into research and development. Our track record in quality at scale is one of our most coveted achievements; maintaining focus on innovation, scalability and reliability. 

We have consistently modernized our technology and practices across our architecture and tech stack, production deployment and release management to be a better partner for our customers. Our customers have always been and will continue to be our best partners – they are our north star – their success IS our success.

As Alkami celebrates this significant milestone, we remain committed to our mission of revolutionizing digital banking solutions. We look forward to the next 15 years with optimism, ready to embrace new challenges and opportunities as we continue to lead the way in digital banking excellence.

Interested in learning how Alkami can support your institution’s growth strategy?
author avatar
E Fagan Financial Industry Writer and Strategist, Content Manager
Emily Fagan has nearly twenty years of experience in marketing and brand direction, after having earned a BFA from Rhode Island College, continued education credits and certifications focused on branding, digital marketing, content strategy and more.
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