Accelerating Innovation Through Digital Banking Solutions 

At Alkami, we’re constantly striving to enhance the experience of our digital banking solutions. Our summer product release is packed with innovative features and capabilities designed to make your operations smoother, safer, and more efficient. We understand the evolving needs of financial institutions and the consumer and business account holders you serve, and Alkami is committed to providing the tools you need to stay ahead in a fiercely competitive landscape. 

In this blog, we’ll highlight a few key updates and enhancements that you’ll be able to take advantage of in this new release. For a comprehensive view of our release and roadmap, customers can visit the Alkami Community site. From improved security measures to advanced payment solutions and enhanced user experiences, our summer release is tailored to help you deliver exceptional service to your customers and members. Read on to discover how our latest innovations can benefit your institution and elevate your digital banking solutions.

Enhance Digital Banking Security with Credential Stuffing Protection

We’re excited to introduce credential stuffing protection, a new edition to the platform designed to provide improved bot and credential stuffing mitigation while enhancing the user experience. This enhancement is a challenge-response authentication alternative that prevents automated abuse while ensuring visitors are genuine, offering a seamless and frustration-free user experience. With this enhancement, users will land on the normal branded login page and, in many cases, will not have to interact with the widget at all as it performs automatic verification. For those who do, a simple, dynamically generated “Verify you are human” checkbox will complete the process. This seamless integration ensures a smoother, more consistent user experience, maintaining the brand’s integrity and reducing interruptions.

Flexible ACH and Wire Transfer Limits for Business Users

Introducing a new feature designed to streamline business transactions: Alkami now allows business users to request temporary or permanent transaction limit increases for Automated Clearing House (ACH) and Wire Transfers directly within the platform when their transaction exceeds the financial institution’s pre-approved limits. This request and approval process is seamlessly managed within the Alkami digital banking platform, ensuring efficiency and convenience while maintaining full security and audit-ready reporting. This optional feature is complimentary for our commercial banking solution customers. 

User Recent Activity Widget

We are thrilled to announce the release of our User Recent Activity Widget located within the Admin console, which is a consolidated activity stream that displays chronological user activity data in near real time. Displaying up to 90 days of data, this is an invaluable feature for call centers, fraud researchers, and any other financial institution admin that is seeking consolidated user activity, without having to navigate to multiple reports, pages and extracts.

Auto-Enrollment for SavvyMoney’s Credit Score Solution

To keep banks and credit unions leveraging our partnership with SavvyMoney at the forefront of innovation, we’ve elevated our offering to automatically enroll digital banking users into the credit score solution. Now, users can simply log in to digital banking and accept the Terms & Conditions of the platform to seamlessly register for the SavvyMoney solution – driving engagement, delivering credit insights, and unlocking credit data for back-office teams to better serve and target account holders with personalized offers.

Third-Party Messaging Powered by Glia

Consumers are looking for support on the channels they use most, which is not always a financial institution’s digital banking solution. Through Alkami’s partnership with Glia, we are extending the support experience to the following licensed third party messaging channels: SMS, WhatsApp, Facebook, and Apple Business Chat. This enhancement will enable financial institutions to automate routine sales and service interactions in the channels their customers and members prefer – reducing wait times and improving user satisfaction. 

For a complete list of new and improved features, customers can visit the Alkami Community site.

Register for our upcoming webinar with Alkami Chief Marketing Officer, Allison Cerra and President of The Center for Generational Kinetics, Jason Dorsey, as they explore how financial institutions can grow accounts by understanding the specific actions, behaviors, and trends of digital banking Americans across generations, specifically millennials, and employment types.