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November 12, 2020

Why is Digital Success Crucial for Financial Institutions?

According to J.D. Power, only 46% of consumers will return to banking as usual post-pandemic. A number like that means digital success is more important than ever for the growth and longevity of banks and credit unions.

Our Director of Strategic Initiatives, David Potterton, sat down with PaymentsJournal Editor-in-Chief Ryan McEndarfer to explore what financial institutions are facing now and why they need to consider digital success as part of their business continuity plans sooner than later.

Read the rundown or watch the conversation below.

The information provided on this website does not, and is not intended to, constitute legal advice or recommendations; instead, all information, content, and materials available on this site are for general informational purposes only for which Alkami disclaims all liability.

This website contains links to other third-party websites. Such links are only for the convenience of the reader and shall not be construed as a recommendation or endorsement by Alkami with respect to the content.

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J.D. Power 2024 Mobile App Platform Certification Program^SM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.