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OPERATIONAL DATA & INSIGHTS

See what your data sees

Turn real-time operational data into smarter decisions, better service, and a more intuitive digital experience—for your institution and your account holders.
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Put your operational data to work

Alkami helps you act on digital banking behavioral data—surfacing usage trends, drop-off points, and failed logins to guide enhancements, close product gaps, and move your institution forward.

Support teams, superpowered

Alkami helps frontline staff move faster with quick access to recent user activity—up to 90 days, near real-time, across systems. Fewer tools. Fewer escalations. One client cut handle time by over 50% using this data. That’s operational efficiency in action.

Data that adapts to your strategy

Get the data tools that grow with you. ODI Standard (included with Alkami Digital Banking) offers fast access to dashboards. For deeper needs, ODI Data Automation delivers SFTP extracts that are warehouse-ready. Whether you’re just starting or scaling fast, you'll have the insights to lead.

Optimize the experience from the inside out

Every click, tap, and timeout tells a story. Alkami helps you connect those stories so you can serve your account holders better with every release.
Track adoption of new features, monitor content management system (CMS) activity, and use product drop-off insights to guide where to invest next.

Features that unlock the power of your engagement data

Recent Activity Widget
View 90 days of user activity in near real-time in one convenient user-centric reporting suite.
Actionable Dashboards
Streamline your data flow and uncover targetable user segments in seconds.
Support Agent Enablement
Reduce average handle time with relevant user insights at their fingertips.

Retail Digital Banking Products

Supercharge your digital banking experience with products to fit the needs of
your account holders and institution.

MANTL Retail Account Opening

Acquire deposits faster with 5-minute account opening.
* Median time to open a retail account
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Data & Marketing

Unlock the power of transactional data to increase cross-selling, loyalty, and engagement.
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Card Experience

Offer self-service card management and digital cards.
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Customer Service

Deliver 24/7 personalized support across every channel.
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Financial Wellness

Foster financial literacy with actionable advice and tools.
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Security & Fraud

Strengthen your fraud defenses with a layered security strategy.
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Money Movement

Offer speed, convenience, and control over how users move their money.
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APIs & SDK

Innovate faster with pre-built APIs and SDK tools.
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Operational Data & Insights

Automate insights to optimize performance and user experience.
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J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

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Catch fraud early
and reduce risk
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Advanced
Payment Security

Advanced protection
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Check Positive Pay Solutions
Payee Positive Pay
Check Positive Pay
Teller Validation
Reverse Positive Pay
ACH Positive Pay Solutions
ACH Positive Pay (debits)
ACH Positive Pay (credits)
ACH Credit Origination Protection
Reporting Solutions
Account Reconciliation
ACH Returns & NOCs
EDI Translation